Contact
Real people answer here. Message us for setup help, payment questions, or anything about the bots.
Before you message
If you have paid but your download hasn't unlocked, on-chain confirmation can take a few minutes. Go back to your checkout page. It unlocks automatically the moment your payment confirms, and it has a "paste your transaction hash" box if it takes longer than expected.
If you're setting up a bot, the guides cover the API-key steps for each exchange, which is where most questions come from.
What we can help with
- Getting a bot installed and running on Windows and Android.
- Creating the right read-only or ads-only API key for your exchange.
- Payment and download problems: double charges, delayed confirmations, expired links.
- Re-issuing a download link after the 48-hour window (paid customers can always come back).
We answer on a best-effort basis, usually within a few hours during the day. For anything account-specific, include your order reference so we can find your purchase quickly.